havoin
1. Who We Are
Shavoin (Pty) Ltd (Registration Number: 2026/068448/07) is the responsible party for processing your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. What Information We Collect
When you submit our contact form, we collect the following personal information:
- Name – to identify you and address you personally
- Email address – to respond to your inquiry and communicate with you
- Message content – to understand your requirements and provide appropriate assistance
3. Why We Collect Your Information
We process your personal information solely for the purpose of responding to your inquiry and providing the services or information you have requested. We do not use your information for marketing purposes without your explicit consent, nor do we sell or share your data with third parties.
4. Legal Basis for Processing
Under the Protection of Personal Information Act (POPIA), we process your information based on your consent, which you provide by checking the consent box on our contact form. You may withdraw this consent at any time by contacting us.
5. How Long We Keep Your Information
We retain your inquiry information for a period of 12 months from our last communication with you. After this period, your personal information is permanently deleted from our systems unless we are legally required to retain it for longer.
6. Your Rights Under POPIA
In accordance with POPIA, you have the following rights regarding your personal information:
- Right to access – You may request a copy of the personal information we hold about you.
- Right to correction – You may request that we correct any inaccurate or incomplete information.
- Right to deletion – You may request that we delete your personal information (subject to any legal obligations we may have to retain it).
- Right to object – You may object to the processing of your information in certain circumstances.
To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond to your request within 30 days.
7. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse:
- All data is transmitted over HTTPS with TLS encryption.
- Information is stored on password-protected servers with restricted access.
- Access to your data is limited to authorised personnel only.
- We use reCAPTCHA technology to prevent automated abuse of our contact form.
8. Cookies and Tracking
Our website does not use cookies or tracking technologies for analytics or advertising purposes. The only scripts used are for essential functionality (reCAPTCHA for form security).
9. Contact Us
If you have any questions about this Privacy Policy, your rights under POPIA, or if you wish to make a request regarding your personal information, please contact us:
- Email: lionel@shavoin.co.za
- Company: Shavoin (Pty) Ltd
- Registration Number: 2026/068448/07
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.
11. Information Regulator
If you are dissatisfied with our handling of your personal information or believe we have violated POPIA, you have the right to lodge a complaint with the South African Information Regulator:
- Website: https://www.justice.gov.za/inforeg/
- Email: POPIAComplaints@justice.gov.za